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Training Services

Training Service

When you train with us, you are assured of training with the very best in the business. Our people will train yours not only to recognize excellence, but to maintain and build on it through continual improvement.

Risk Management

ISO 31000 Training courses

Whether you are looking for an introduction to ISO 31000 or interested in becoming a ISO 31000 certified auditor, we have a range of ISO 31000 training courses held across the Middle East and Africa to suit you.

ISO 31000 Training courses

a) Understanding ISO 31000:2009

2 Days classroom training course

  • Provide the foundation you need to start managing your organization’s risks effectively
  • Outline a process for implementation of a risk management framework
  • View details for Understanding ISO 31000:2009

b) Risk Management Principles and Guidelines: ISO 31000:2009

2 Days classroom training course

Provide you with the knowledge and skill to effectively start managing your organization’s risks

Explain the fundamentals and principles of risk management while laying the foundation for implementing a structured approach to risk management within your organization

View details for Risk Management Principles and Guidelines: ISO 31000:2009

Implementing ISO 31000

2 Day classroom training course

Guide you through the development of a framework to effectively manage your organization’s risks

Apply the principles of risk management to your organization and implement a risk management framework

Auditing courses

We’ve got all aspects of auditing covered from advanced skills to managing a programme, writing a report or approaching top management.

Whether it’s quality, environmental, energy, information security or health and safety – you can learn to audit management systems internally or as a consultant. Our courses can be adapted to your needs and delivered in house, online or through a public programme.

Root Cause Analysis (RCA)

5 Days in-company training course

  • Understanding of RCA and develop continuous improvement
  • Develop more effective techniques, improve evaluation and communication skills, increase your ability to implement corrective action programs

Corrective and Preventive Actions

5 Days in-company training course

  • Get a thorough understanding of  "Corrective Action" and  "Preventive Action."
  • Learn how to properly document a corrective (CAR) or preventive (PAR) action request, answer a CAR/PAR, and close out a CAR/PAR

Advancing Your Audit Skills

Classroom training course

Help your business achieve and maintain certification to management systems – become an advanced auditor in just one day with our Advancing Your Audit Skills training course.

Quality Management

ISO 9001 Quality Management Training

Commit to ISO 9001 quality standards and stay ahead in Africa.
You can cut costs, boost efficiency and keep customers confident with one of our ISO 9001 Quality Management Training courses. We can tailor training to your business, delivering it in-house or through an open course.

Browse our quality management training courses to find the right one for you, or call our training advisors to discuss your requirements

Train your team in-house

We can adapt any of our courses to meet your industry or business needs. We will come to your office so you save on travel and accommodation costs.

Food and Safety Risks

a) HACCP Food Safety Risks Training courses

Whether you are looking for an introduction to HACCP or interested in becoming a HACCP certified auditor, we have a range of HACCP training courses held across the Middle East and Africa to suit you.

Advanced Hazard Analysis Critical Control Point (HACCP)

Get in-depth knowledge of Hazard Analysis and Critical Control Points (HACCP) with our Advanced HACCP for Food Safety course.

Consolidate your skills when integrating with food safety management – and understand its importance in meeting regulations and delivering safe food products. Train with HACCP experts and discover how different principles apply to different food products. And you’ll be able to identify and control hazards, as well as reviewing operations and processes.

Share your learning across your organization and supply chain to achieve continual improvement.

Who should attend?

  • Those involved in implementing or managing HACCP or food safety
  • Those responsible for managing food supply chains
  • Food safety managers, auditors and consultants

What will I learn?

  • Understand and apply the principles of HACCP
  • Review processes to identify and control hazards
  • Design, implement and maintain an HACCP plan
  • How to meet food safety regulations with HACCP


You will need an understanding of HACCP and knowledge of food safety management. We recommend that you complete Understanding HACCP for Food Safety first.

How will I benefit?

  • Confidence in HACCP expertise within your organization
  • Achieve or maintain ISO 22000 and legal compliance
  • Integrate food safety, HACCP and other management systems

IT Service Management

Introduction to ISO/IEC 20000:2011

Maximize your IT services with our Introduction to ISO/IEC 20000-1:2011 training course. And learn how effective IT service management can transform the way you work.

Understand how applying the ISO/IEC 20000-1:2011 standard to your organization can deliver value to your customers and employees - helping to improve performance and meet business objectives.

Our ISO/IEC 20000-1:2011 experts work with organizations of all sizes - with internal IT departments or external suppliers - making it easy for you to take this one-day course and your first steps towards internationally recognized IT management systems.

Who should attend?

  • Senior and finance managers
  • IT and IT service delivery managers
  • Those who want to offer or procure outsourced IT services

What will I learn?

  • Understand the benefits of an IT service management system
  • Ways to introduce ISO/IEC 20000 into your organization
  • How to integrate ISO/IEC 20000 with existing management systems
  • Plan next steps towards achieving accreditation

How will I benefit?

  • Introduce IT service management best practice to your organization
  • Understand how to continually improve IT services with ISO/IEC 20000
  • Build ISO/IEC 20000 expertise within your business
  • Gain customer and industry recognition as you work towards accreditation

Health and Safety

OHSAS 18001 Training courses

Whether you are looking for an introduction to OHSAS 18001 or interested in becoming a OHSAS 18001 certified auditor, we have a range of OHSAS 18001 training courses held across Africa to suit you.

Introduction to BS OHSAS 18001

  • Get an overview of the principles behind the management of health and safety in the workplace and the requirements of BS OHSAS 18001:2007
  • Understand the requirements and benefits of health and safety management systems using the risk management assessment framework of BS OHSAS 18001:2007

 Enviromental Management

ISO 14001 Training Courses

ISO 14001 Environmental Management training gives you the operational structure to really become an environmentally responsible organization. With an Environmental Management System in place you can show your customers how you’re identifying, preventing and reducing environmental risks. And you’ll be doing all that you can to achieve sustainable development, like saving energy and making what you do more efficient.  We offer a range of ISO 4001 Environmental Management training courses to suit everyone from new starters to auditors.

Train your team in-house

We can deliver Lean Six Sigma training at your premises, charging by the day rather than by delegate, providing a cost effective way of training a larger group.