Last week we published an article titled What is a System? where we introduced a very important process called a Gap Analysis. In that article, it was explained in details what it is and why it is important to do it.

To recap on what we said, a Gap Analysis is a tool or a technique we use to determine what steps need to be taken in order for your system to move from its current state to its desired future state.

When the word "system" is mentioned, many people think machines, hardware, software, cogs, oil dripping, etc. Well, they are not wrong. Machines are systems comprising of different parts that work together to make the machine do what it is supposed to do.